Testimonials & Feedback

If you also have some feedback you'd like to share about your experience of dealing with us, we'd be delighted to hear from you. To leave feedback, please click here.

Here's the last 1000 responses...

04/12/2023 Always a pleasure to deal with Altec,a caring company!
23/08/2023 Top notch ,the lady I spoke to was very patient Sam H
26/06/2023 Thanks for not requiring an account to order from you and for the uncomplicated website. I shall be ordering again. D J
19/01/2023 It makes a refreshing change to deal with such a good company!!!! Not only do they sell top quality products at competitive prices, their customer service is second to none. steve c
01/11/2022 Steve K
02/10/2022 Dave H
08/07/2022 excellent service Nick W
08/02/2022 I could not fault the service. I found the product I needed using a search engine. The website held all the information I needed and I was able to order easily. I received the delivery, well packed within 2 working days. I will be ordering again. Excellent value. Mrs M
10/12/2021 Jason M
04/12/2021 Ian W
12/11/2021 Tom L
12/11/2021 andrew b
29/10/2021 Like the slightly rearranged product listing so the specials and regular are all in one listing. Roger W
09/09/2021 Daniel T
02/09/2021 Good price, fast delivery. Paul T
27/08/2021 Excellent service Andrew P
29/07/2021 Phil C
29/07/2021 Very happy- was guided by a staff member over the phone when I was unsure which item to order, and got the delivery the next day. Will be recommending to all my colleagues in future. Thank you! Jane H
21/07/2021 Easy to use website and staff are very friendly and helpful if needed
19/07/2021 No Hassle ordering and delivery. And Zero issues with post-brexit paperwork. Colm F
01/07/2021 The best PLA I have used, and the service is perfect. Would like to see you do TPU or equivalent elastomer, then I would have a one stop shop. Bryan W
21/06/2021 Very quick and efficient service. I will definitely use this company again. Robert M
20/05/2021 Easy to order, quick delivery, what more can you want? Daniel P
19/05/2021 Superb Product Lee P
05/05/2021 Very speedy delivery, was 2nd time ordering from Altec, very happy. Will definitely recommend. Elizabeth M
08/04/2021 Mr N
24/03/2021 J K
10/03/2021 Mr T
02/03/2021 A general enquiry was responded to very quickly and the order process adjusted to accommodate the quantity required. Colin M
17/02/2021 good product, fast delivery and competitive price thanks Andrew J
17/02/2021 Based on initial results altec3D will be my go-to filament. Been recommending it on the Creality Facebook groups Dr T
26/01/2021 great filament and service Carl N
20/01/2021 Very helpful with a query I had and the filament arrived quickly. Duncan W
19/01/2021 Really love the PLA – completed a few prints with each colour and theyve come out brilliant. Keep up the good work, and Im sure Ill be back this way again! Tim C
19/01/2021 Really good PLA, I tested a few colours and really happy with it Constantin A
21/12/2020 I absolutely love Altecs easy and clear ordering, quick delivery, and responsiveness! Gergo B
14/12/2020 Like many others, I needed disposable lab coats quickly - thank you Altec for holding stock and quick dispatch. Sally H
01/12/2020 Very fast delivery Not tried materials yet so have no view on quality but can’t fault your service Thanks Gary H
01/12/2020 thanks you for a prompt delivery. Excellent filament, giving precise results. We will order from you again. vikki s
01/12/2020 Brian D
01/12/2020 Mr S
02/11/2020 Excellent product,service,& delivery as always!. Mrs E
22/10/2020 Trevor C
13/10/2020 Very prompt efficient service, very pleasing. Paul S
10/10/2020 First purchase - and very easy it was through the web site, dont think I need to go anywhere else for filament! P.s. the blue velvet looks great. All the best. Marc T
23/09/2020 Very helpful on-line assistance. Identified what i needed and provided all requested information. Your prices are excellent and have saved me a small fortune. Will be using you again should i need a repeat order. Best Regards Richard Hogan, Thailand. Richard H
21/09/2020 Very helpful contact and great service S W
14/09/2020 arrived a lot sooner than I had expected Robert H
11/09/2020 Worked great on my Creality CR-10 V2, no problems, would use again! Gregory H
02/09/2020 easy website to navigate competitive prices and very quick delivery Willie M
02/09/2020 I love your filament it prints smoothly and the finish is superb. Owen J
11/08/2020 Always great service and products! Morag J
31/07/2020 You are an excellent firm. One thing that I particularly like is that your are prepared to do little orders like mine- just little short lengths by the metre. Please keep on doing that. JOHN R
23/07/2020 Great experiance, good website detailed products exactly what i needed. Quality product. Adrian
01/07/2020 Extremely quick delivery. And a better product more reasonably priced than competitors of inferior stuff. OZONE C
30/06/2020 Ronald L
23/06/2020 Great prices, good quick delivery and excellent product! Thank-you Altec B A
17/06/2020 Excellent service leonard l
16/06/2020 Nick L
28/05/2020 My second purchase. First was via an intermediary (Amazon UK), second was direct. Quick service both times. David B
28/05/2020 Paul C
28/05/2020 Desmond A
26/05/2020 well priced filament, excellent service team cant recommend enough andy e
04/05/2020 Having previously used generic unbranded PLA, I have been very impressed with your PLA. Fine details are much sharper and stronger. A definite 10/10 and I will certainly buy more of your product in the future. Mr R
02/05/2020 Thank you to Neil who helped me on the live chat on Thursday. Even when I messed up my order! He spotted it and fixed it. Matera arrived next day as planned. The guy ran test prints last night and was very pleased with results on the NHS visor parts. He is running them flat out now. I will likley be ordering again for other team members printing visor parts. Thank you Phil. Philip P
26/04/2020 Order came when promised and the filament was high quality and has worked perfectly with my printer Jansen B
25/04/2020 great service and very helpful patrick b
05/04/2020 Absolutely fantastic filament, been able to produce some really nice prints so far! Was disappointed not to receive some other coloured samples but my request may have been placed in the wrong section! Thank you again and I will be back Adam b
02/04/2020 Kirsty L
25/03/2020 Tubing arrived on schedule and was installed on time and proving a successful application . Many thanks for the excellent turn round time. Cheers Stephen Lindsey K
13/03/2020 My previous source for PLA filament was Faberdashery, but as they are no longer in existence I needed to find a new supplier. You were recommended by a 3D printing friend, and I was pleased to see that you had some very similar colours to Faberdashery as I needed in the first instance to find as close a replacement as possible to their Village Green, and Im pleased to say that your Green Grass colour is definitely that. The ordering process, communication, speed of delivery and, most importantly, the way the material prints has all been first class. I will be ordering again soon! Stephen C
02/03/2020 Martyn F
02/03/2020 Great filament. Jack B
24/02/2020 No negatives yet, I truly like the full information on the reel speed, temperature of filament and bed. Paul H
13/02/2020 Seems to print well and I appreciate the resealable bag they are shipped in. R. G
12/02/2020 Very simple ordering process, and great service. Peter S
31/01/2020 We’re currently printing a pump and its working really well. Thanks for all your help, we’ll definitely be in touch and order more items from you. Rhiannon R
27/01/2020 Simon E
25/01/2020 Thomas P
23/01/2020 Chris H
21/01/2020 Tom P
21/01/2020 Neil has been a great help and gave me the opportunity to sample the product before purchasing. He has also helped answer details questions about the product. Overall very happy Chris H
21/01/2020 Really good first experience with top quality filament. Daniel T
17/01/2020 Daniel E
14/01/2020 Larger reels would be a nice addition and being able to buy a ready made master spool would be good - I only print in PLA and am not sure a PLA master spool would work. All round very good - I wil be back for more filament. Adam F
09/01/2020 This was my first order from you, I was very impressed. I have bought a lot of filament over the years but this was the first time i had a QR code where I could check the quality of the filament to make sure its thickness is uniform. Having printed with it already I have to say it is very good quality filament and really did print wonderfully. The only thing I would say is perhaps have the option for bigger spools as well for long print runs but that is just me as i like to always have spare on the end I would be interested in trying some PETG when you release it as well. I have to admit that being able to buy from a British company was a big driver to putting the order in due to supporting the British Economy and environmentally shipping from part of the UK vs shipping from across the planet has to be better. Speaking environmentally the fact that you sell your filament as masterspool refills as well is interesting because again it lowers the environmental footprint.. Hopefully this will be the first of many orders Sam E
03/01/2020 Very pleased. Keith C
03/01/2020 Great communication CHRIS
11/12/2019 Very happy with the prompt delivery thank you. PLA filament prints well, so happy with the product. I mainly use PETG and would be interested if you could supply. Simon R
26/11/2019 Pattama N
12/11/2019 Peter D
12/11/2019 I have used this supplier over the last few years for niche requirements - excellent products and fast delivery Maj J
11/11/2019 Excellent process and fast delivery Thomas G
28/08/2019 John R
14/08/2019 A1 ist class Graham m
08/08/2019 Sharon S
11/07/2019 Very fast service and delivery ! SWISS T
14/06/2019 Very happy with the service provided, thank you. Imo c
04/06/2019 Paul T
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